Al Maqam
Ads were pushing clicks into WhatsApp, but only one in forty became a real conversation. The media buying was fine. Everything after the click was leaking.
I stopped optimising for cheaper clicks and started optimising the first line a customer reads. Hooks, offer framing and opening messages tested week after week, with segment-specific creative replacing one-size-fits-all campaigns.
Three times as many clicks turned into conversations — same budget, same audience, same market.
Clicks that started a conversation
12.5:1
Peak ROAS, net revenue
AED 1.5M
Bookings, best month
Most accounts don't have a traffic problem. They have a first-message problem — and it's far cheaper to fix.